Frequently Asked Questions

Unsure? Take a look through our FAQs.

If the answer you are looking for is not here, please email admin@studiolifewave.com.

FAQs

More than 24 hours before your booked class/appointment:

Cancel via Vagaro

No fee is charged

Less than 24 hours before booked class/appointment:

SMS 0409 586 950

$10 fee is charged

No-Show:

If you do not show up to a booked class/appointment & we have not heard from you, a $15 fee will be charged

Can I insert an image, video, or gif in my FAQ?

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
How do I edit or remove the “FAQ” title?

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.